Client Services
The primary programs include services for In-school Youth, which include job shadowing, work experience, and preparation for post secondary education, and job training and job placement services for Out-of-School Youth, Adults, and Dislocated Workers.


Contact your local Service Provider:

If you live in Edwards, Wabash, Wayne or White County                  WADI

If you live in Gallatin, Hamilton, Hardin, Pope, or Saline County        Mid-5

If you live in Alexander, Johnson, Massac, Pulaski or Union County  SDC


Detail of Services

Core Services

Intensive Services

Training Services

Youth Services

Adult Clients

Dislocated Worker Clients

Youth Clients

Training Service Providers

Title 1-B Service Providers Youth Services

 

Core Services
Core Services are the basic, initial services available to job seekers and employers through the one-stop system. These services have been informally categorized into self-accessed and staff assisted. Self accessed core services are available universally and include such things as Internet access to the Skills Match program where individuals may submit a resume to locate employment, access to a resource room to obtain information on local demand occupations, performance and program cost information related to training providers and job skills necessary to obtain desired employment. Access to the self-accessed core services does not require enrollment into the Title I-1B programs and such persons do not fall under the performance standards.
Staff assisted core services relate to more individualized services. They necessitate an eligibility determination and require that the client be enrolled into the WIA program. These services include the development of an Individualized Service Strategy and counseling. Persons receiving staff assisted core services are also eligible for supportive services, if needed, and require follow-up to monitor their progress.

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Intensive Services

Intensive services are those services provided to adults and dislocated workers respectively who are unemployed and are unable to obtain employment through core services or have been determined to be in need of more intensive services to obtain employment. Intensive services include a comprehensive and specialized assessment of skill levels, diagnostic testing, in-depth interviewing and evaluation to identify employment barriers. In this area the client receives Case Management assistance for training services and may receive short term prevocational services such as development of communications skills and assistance with personal maintenance and professional conduct skills.

 

 

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Training Services
Training Services are those services which may be used by persons who have been determined eligible to receive intensive services and have been determined to be unable to find or retain employment after receiving intensive services. Training services include: Occupational skills training, workplace training combined with related instruction, adult education and literacy training, skills upgrading and retraining and job readiness training.
The Act mandates that training services be provided in a manner that allows for maximum customer choice in the selection of a service provider. A list of eligible services providers is maintained and provided to the client. Training service providers make the determination as to which of their programs they wish to submit to the Local Workforce Investment Board for approval.

Once a program as offered by a provider has been approved by any one of the 26 Local Workforce Investment Boards, it goes on the statewide list and becomes approved training for a client located anywhere in the state. Less common but still allowable is the submission of a program by an out-of-state training provider. These programs may be submitted in multiple WIA areas and when approved by one area the program becomes available statewide. The controlling criteria becomes that the program must be in a demand occupation with the area where the client makes application. Many Community colleges offer out-of-district waivers for students wishing to receive training in areas not offered by the local college or for which the local college has elected not to submit their program for approval.

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Youth Services

Youth services are not provided through the one-stop system. Youth services are provided by an agency or agencies, competitively bid through an RFP process and recommended by the Youth Council to the full workforce board. Youth are determined to be either in-school or out-of-school. Services to out-of-school youth are provided directly by one of the competitively bid youth service providers. Services to in-school youth are provided the two Educational Services Regional in the area through a contract between themselves and one or more of the Youth Services Providers. Goals for participants in the program are the provision of effective and comprehensive activities to improve educational and occupational activities to improve educational and occupational competencies. Activities include opportunities for training supportive services, incentives for recognition and achievement and leadership opportunities. Based on a comprehensive assessment of needs, youth may receive a mix of services which include tutoring, alternative secondary school offerings, summer employment, work experience, occupational skills training, supportive services, leadership opportunities and follow-up services.

 

 

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The Clients
Adult
- To be an eligible adult in the adult and dislocated worker program an individual must be 18 years of ages or older. Adults who receive services other than those considered self access or informational activities must be registered and determined eligible. Youth over the age of 18 may also be considered an adult for the provision of services through the one-stop system.

Dislocated Worker - A Dislocated Worker is an eligible adult who has been terminated or laid off or received a notice of lay-off from employment and is unlikely to return to a previous industry or occupation. These individuals, by definition, are eligible for or have exhausted entitlement to unemployment compensation. Dislocated Worker also includes self employed individuals who are unemployed as a result of general economic conditions in the community in which the individual resides or because of natural disasters.

Youth - A youth is an individual who is not less than age 14 and not more than age 21. To be eligible for the youth program, a youth will be a low income individual and have one or more of the following: deficient in basic literacy skills, school dropout, homeless, runaway or foster child, pregnant or a parent, an offender, requires additional assistance to complete an educational program or to secure and hold employment.

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Training Services Providers

The Training Services providers are those educational institutions, public and private, who have submitted courses of study and have had those courses approved by one of the 26 Local Workforce Investment Boards in Illinois. The institution itself is not approved, only the curriculum. Once a course of study, administered by a particular institution, has been approved by one of the 26 LWIB's it goes on the state's list which is a compilation of all approved training for the state of Illinois. Educational institutions outside Illinois may also apply to one of the 26 Illinois LWIB's and, if approved, be placed on the state list. The state list is posted at each one-stop location and made available to the client by the Title - 1 service providers. The choice of training curriculum and educational institution is the prerogative of the client; however, the client must show that they have the resources to complete the curriculum if the cost exceeds the amount set by the LWIB for similar duration training.

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Title - 1 B Service Providers

These agencies were designated by the LWIB in the Five Year Plan to be the agencies that provide Workforce Investment Act services and support to clients and employers in Area # 26. They are considered one of the local partners in the one-stop delivery system. Services are funded by contractual arrangement between the Workforce Board and the Title - 1 providers. Agencies named are Wabash Area Development for the counties of Wayne, White, Wabash and Edwards; Shawnee Development Council for the counties of Alexander, Union, Massac, Johnson and Pulaski and; Mid - 5 Employment and Training for the counties of Saline, Gallatin, Hamilton, Pope and Hardin. Services include case management, eligibility determination, training authorization, transportation, child care and fiscal management of the one-stop centers.

 

 

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